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Flights
Departures and arrivals
4
Where can I find information on flight schedules?
From which terminal will my flight depart?
Floors of departing and arriving flights
To which terminal will my flight arrive?
Airlines’ information
2
How to contact my airline?
I booked a package tour, which airline am I flying with?
Parking
Pre-booked parking
3
Can I cancel my parking reservation?
How can I pre-book parking at Helsinki Airport?
How can I change my reservation?
Parking area map
1
Parking area map
Electric car parking
3
Location of electric car charging stations
How much does charging an electric car cost?
Can you pre-book an electric car charging station?
Picking up and dropping off passengers
2
Where can I pick up passengers with my car?
Where can I drop off departing passengers?
Disabled parking
2
Where can I park with a disabled parking permit?
How does parking with a disabled parking permit work?
Problems with parking
1
What can I do if my car won't start?
How to get to the airport
Buses
1
What bus connections does Helsinki Airport have?
Trains
1
What train connections does Helsinki Airport have?
Taxis
3
What taxi services are there for departing passengers?
What kinds of taxi services are there for arriving passengers?
Can I pre-book a taxi for the airport?
Airport address
1
Driving instructions
Baggage
After the flight
2
Where can I reclaim items removed from my checked-in baggage?
What if my luggage is delayed or damaged?
Instructions about procedures at the airport
Check in
2
How to use the self check in-machine?
How much earlier before my flight I have to come to the airport?
Security control
2
What happens at the security control?
What happens if you set off the metal detector?
The Finnish Border Guard Contact information
1
The Finnish Border Guard Contact information
Customs
2
Customs inspection
Is there a customs service point?
Transferring
3
Can I transfer at Helsinki Airport?
Is it possible to transfer overnight?
What if I miss my connecting flight?
Travelling with children
4
Where can I heat baby food at the airport?
Can I bring a pram to the departure gate?
Is there a play area for children at the airport?
Children travelling alone
Travelling with pets
2
Can I travel with my pet?
Is there a pet relief area?
Services
Car rental
2
How do I pick up my rental car?
How to return a rental car?
Airport hotels
2
Is there a hotel at the airport?
Is there a shuttle service to hotels?
Lounges
2
What lounges there are at Helsinki Airport?
How can I access the lounges?
Relaxing at the airport
2
Relax and enjoy
Is there a quiet room at the airport?
Services for passengers requiring assistance
2
How can I book assistance service?
How does the assistance service work?
Airport information
1
Helsinki Airport's information and parking
Service map
1
Services on the map
Car services
1
Car wash
Shopping and eating
Shops
1
Where can I check import and export regulations?
Cafés and restaurants
1
Dietary restrictions
Which shops can I visit?
2
Can I shop in a tax-free shop?
Can I come to shop even though I’m not boarding a flight?
Lost and found
Items left on the plane
1
Where can I ask for items left on the plane?
Items left at the airport
1
Where can I ask for items left at the airport?
COVID-19
Covid-19
1
Covid-19 regulations
Other topics
Employment opportunities
1
Employment opportunities at Helsinki Airport
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