Skip to main content
How can we help you today?
Enter your search term here...
Before arriving at the airport
Where can I travel from Finland?
What COVID-19 guidelines do I need to consider in Finland before leaving home?
At the airport
What COVID-19 guidelines do I need to adhere to at the airport?
What are Finavia’s mask requirements at the airport?
Can I come meet arriving passengers in the terminal?
When returning from abroad
Can I take a COVID-19 test at the airport?
Can I get tested by COVID-19 sniffer dogs?
What are the quarantine guidelines for passengers arriving in Finland?
Transfers via Helsinki Airport
Can I have a covid-test taken?
Transfers via Helsinki Airport
Arriving and departing flights
Where can I find information about the schedule of my flight?
How can I get information from my airline?
Can I cancel my parking reservation?
How can I pre-book parking?
Electric car parking
Location of electric car charging stations
How much does charging an electric car cost?
Can you pre-book an electric car charging station?
Picking up and dropping off passengers
Where can I pick up passengers with my car?
Where can I drop off departing passengers?
Where can I park with a disabled parking permit?
How does parking with a disabled parking permit work?
Problems with parking
If I need help starting my car, is that available at Helsinki Airport?
How to get to the airport
What kinds of bus connections does the airport have?
What kinds of train connections does the airport have?
What kinds of taxi services are there for departing passengers?
What kinds of taxi services are there for arriving passengers?
Can I pre-book a taxi for the airport?
After the flight
Where can I reclaim items removed from my checked-in baggage?
Instructions about procedures at the airport
What happens at the security control?
What happens if you set off the metal detector?
Is there a customs service point?
Can I transfer at Helsinki Airport?
Is it possible to transfer over night?
What if I miss my connecting flight?
Travelling with children
Where can I heat baby food at the airport?
Can I bring a pram to the departure gate?
Is there a play area for children at the airport?
Children travelling alone
Traveling with pets
Can I travel with my pet?
Is there a pet relief area?
How do I pick up my rental car?
How to return a rental car?
Is there a hotel at the airport?
Is there a shuttle service to the hotels?
What lounges there are at Helsinki Airport?
How can I access the lounges?
Services for passengers requiring assistance
How can I book assistance service?
How does the assistance service work?
Helsinki Airport information
Services on the map
Shopping and eating
Where can I check import and export regulations?
Cafés and restaurants
Selling alcoholic beverages
Which shops can I visit?
Can I shop in a tax-free shop?
Can I come to shop even though I’m not boarding a flight?
Lost and found
Items left on the plane
Where can I ask for items left on the plane?
Items left at the airport
Where can I ask for items left at the airport?
Start a conversation in the chat
+358 200 14636 (6-24, local network rate/mobile charge)