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COVID-19
Before arriving at the airport
2
Where can I travel from Finland?
What COVID-19 guidelines do I need to consider in Finland before leaving home?
At the airport
3
What COVID-19 guidelines do I need to adhere to at the airport?
What are Finavia’s mask requirements at the airport?
Can I come meet arriving passengers in the terminal?
When returning from abroad
3
Can I take a COVID-19 test at the airport?
Can I get tested by COVID-19 sniffer dogs?
What are the quarantine guidelines for passengers arriving in Finland?
Transfers via Helsinki Airport
2
Can I have a covid-test taken?
Transfers via Helsinki Airport
Flights
Arriving and departing flights
1
Where can I find information about the schedule of my flight?
Airlines’ information
1
How can I get information from my airline?
Parking
Pre-booked parking
2
Can I cancel my parking reservation?
How can I pre-book parking?
Electric car parking
3
Location of electric car charging stations
How much does charging an electric car cost?
Can you pre-book an electric car charging station?
Picking up and dropping off passengers
2
Where can I pick up passengers with my car?
Where can I drop off departing passengers?
Disabled parking
2
Where can I park with a disabled parking permit?
How does parking with a disabled parking permit work?
Problems with parking
1
If I need help starting my car, is that available at Helsinki Airport?
How to get to the airport
Buses
1
What kinds of bus connections does the airport have?
Trains
1
What kinds of train connections does the airport have?
Taxis
3
What kinds of taxi services are there for departing passengers?
What kinds of taxi services are there for arriving passengers?
Can I pre-book a taxi for the airport?
Airport address
1
Driving instructions
Baggage
After the flight
1
Where can I reclaim items removed from my checked-in baggage?
Instructions about procedures at the airport
Security control
2
What happens at the security control?
What happens if you set off the metal detector?
Customs
2
Customs inspection
Is there a customs service point?
Transferring
3
Can I transfer at Helsinki Airport?
Is it possible to transfer over night?
What if I miss my connecting flight?
Travelling with children
4
Where can I heat baby food at the airport?
Can I bring a pram to the departure gate?
Is there a play area for children at the airport?
Children travelling alone
Traveling with pets
2
Can I travel with my pet?
Is there a pet relief area?
Services
Car rental
2
How do I pick up my rental car?
How to return a rental car?
Airport hotels
2
Is there a hotel at the airport?
Is there a shuttle service to the hotels?
Lounges
2
What lounges there are at Helsinki Airport?
How can I access the lounges?
Services for passengers requiring assistance
2
How can I book assistance service?
How does the assistance service work?
Airport information
1
Helsinki Airport information
Service map
1
Services on the map
Shopping and eating
Shops
1
Where can I check import and export regulations?
Cafés and restaurants
2
Dietary restrictions
Selling alcoholic beverages
Which shops can I visit?
2
Can I shop in a tax-free shop?
Can I come to shop even though I’m not boarding a flight?
Lost and found
Items left on the plane
1
Where can I ask for items left on the plane?
Items left at the airport
1
Where can I ask for items left at the airport?
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